Contact Us
We're Here to Help
Have a question about a product, order, size, delivery, return, or exchange? Whether you're shopping online or visiting one of our physical outlets, our team at Nepal Denims is here to help.
Get in Touch
| Channel | Contact | Best for |
|---|---|---|
| Phone | 014970697 | Urgent orders, delivery questions, immediate assistance |
| nepaldenim@gmail.com | General questions, order-related concerns, business inquiries | |
| WhatsApp / Viber | 9841815697 | Quick questions about products, sizes, availability, orders, returns |
Visit Our Stores
| Outlet | Location |
|---|---|
| Nayabazar Outlet | Nayabazar, Kathmandu — Ward 17 |
| Boudha Outlet | Boudha, Kathmandu |
Opening hours: Every day, approximately 7:00 AM – 10:00 PM. Hours may vary by location, season, or holidays — for a visit outside normal hours, we'd recommend contacting us first.
[Google Maps links for both outlets — pending]
Contacting Us About an Existing Order
To help our team assist you as quickly as possible, please have ready:
- Your name
- Order number
- Phone number
- Product name
- Your question or concern
Returns & Exchanges
Return and exchange requests must be made within the 7-day return and exchange period from delivery. Please include your order details and, where necessary, photos or videos of the product. Full conditions are in our Return & Exchange Policy.
Follow Nepal Denims
Stay connected for new products, outfits, offers, and updates:
- Facebook: facebook.com/nepaldenim
- Instagram: @nepal_denim
- TikTok: @nepal_denim
Nepal Denims — quality clothing for growing kids, made with care and offered at a reasonable price.