Terms & Conditions

Effective Date: August 14, 2026

Welcome to the Nepal Denims website. By accessing or using this website, placing an order, creating an account, or purchasing our products, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. About the Business

The exact registered/legal business name will be inserted here once confirmed from business registration documents.

2. Use of Our Website

You may use our website for legitimate purposes, including browsing products, creating an account, placing orders, contacting us, managing your orders, requesting returns or exchanges, and accessing product information. You must not knowingly use the website for unlawful, fraudulent, abusive, or harmful purposes.

3. Customer Accounts

You can purchase either by creating an account or through guest checkout. If you create an account, you agree to provide accurate, reasonably complete information, and to keep your login credentials confidential — notify us if you believe your account has been compromised. We take reasonable measures to protect account information, but you should also avoid sharing passwords or allowing unauthorized access.

4. Eligibility to Purchase

There's currently no specific age restriction for purchasing through the website, but you must provide accurate information to process and fulfill an order. Where the customer is a minor, a parent, guardian, or responsible adult should supervise the purchase.

5. Product Information

We make reasonable efforts to keep product descriptions, photos, sizes, colors, and fabric details accurate. Minor differences may still occur due to:

• Screen and display settings
• Lighting during photography
• Manufacturing variation
• Fabric characteristics
• Product batches

Questions about a product before ordering? Contact us.

6. Product Availability

Availability can change without notice — an item shown on the site may become unavailable due to stock limitations, inventory errors, quality-control issues, high demand, or supply limitations. If a product becomes unavailable after you order, we'll contact you to discuss options; depending on the situation, the order may be cancelled or fulfilled after an agreed additional period.

7. Prices

Prices are subject to change — because of promotions, discounts, product updates, or other legitimate commercial reasons. The price that applies to your order is the one shown/communicated during checkout.

8. Incorrect Pricing

If a product is accidentally shown with an incorrect price, we may contact you before completing the order and will provide an appropriate resolution.

9. Placing an Order

Submitting an order doesn't automatically mean it's finally confirmed — we may verify product availability, your information, and delivery details first. An order is confirmed once we've verified what's necessary and proceed with fulfillment.

10. Order Cancellation by Us

We may cancel an order when reasonably necessary — for example, if the product is unavailable, required information is missing or unverifiable, the order has incorrect/incomplete information, or we suspect misuse or fraud. We'll communicate any cancellation to you.

11. Cancellation by You

You may request cancellation before fulfillment or shipment, where reasonably possible. Once an order has progressed significantly through fulfillment or delivery, cancellation may no longer be possible — contact us as soon as you can if you want to cancel.

12. Payment Methods

Availability may depend on your location and order type.

13. Payment Processing

Where payment is processed through an external provider, that transaction is also subject to the provider's own terms and policies. You must provide accurate payment and order information.

14. Delivery

We deliver to the address you provide. You're responsible for accurate name, phone number, delivery address, and landmark/location details where needed — incorrect or incomplete information may cause delays or prevent delivery.

15. Returns and Exchanges

Governed by our separate Return & Exchange Policy, which forms part of these Terms & Conditions. Please review it before purchasing.

16. Promotions and Discounts

Promotions may carry additional conditions. Unless stated otherwise: sale items may have different return conditions, discount eligibility may vary by product/campaign, promotions may have a validity period, and multiple offers may not always combine. The terms shown with a specific promotion apply to that promotion.

17. Intellectual Property

The website and its content — logos, brand elements, product photography, original images, text, graphics, website design, and product descriptions — are owned by or used by Nepal Denims, unless otherwise stated. You may not reproduce, modify, sell, distribute, or commercially reuse our original content without permission. You're welcome to share our publicly available product content for genuine personal or promotional sharing, as long as it isn't presented misleadingly as your own.

18. Website Misuse

You must not attempt to gain unauthorized access to our systems, interfere with website operation, submit fraudulent orders, use another person's account without authorization, upload malicious content, scrape or reproduce content for unauthorized commercial use, manipulate prices/orders/reviews, or otherwise use the website unlawfully. We may restrict or suspend access where reasonably necessary to protect our website, customers, or business.

19. Website Availability

We aim to keep the site available and functional but can't guarantee uninterrupted access — maintenance, technical problems, hosting issues, security incidents, network failures, and third-party interruptions can all affect availability.

20. Limitation of Responsibility

We make reasonable efforts to provide accurate product and website information, but we're not responsible for circumstances beyond our reasonable control — third-party service failures, network interruptions, delivery delays from external causes, or inaccurate information a customer supplied. Nothing here removes or restricts rights you have under applicable law.

21. Disputes and Customer Concerns

Our first priority is resolving concerns calmly and fairly. Contact us with the relevant order or transaction details, and we'll work to understand and resolve the issue directly. If it can't be resolved informally, it may go through the appropriate legal or dispute-resolution process under Nepal's applicable laws.

22. Governing Law

These Terms & Conditions are governed by the applicable laws of Nepal. Nothing here limits rights that can't lawfully be excluded under Nepalese law.

23. Changes to These Terms

We may update these Terms as our business, website, products, payment methods, delivery arrangements, or policies change. The latest version is always published on this page.

24. Contact

Nepal Denims — Founder: Tulashi Ram Nepal

• Email: nepaldenim@gmail.com
• Phone: 014970697
• Address: Nayabazar, Kathmandu (Ward 17) / Boudha, Kathmandu
• Legal/business contact: [to be confirmed]